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Post in Customer Support
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Online payment

It appears I was charged twice from my account but my cart still says check out?

Re: Online payment

@Dymondz So sorry for the confusion regarding the multiple transactions you are seeing in your account. Keep in mind that when the Place Order button is clicked, a hold is processed for the amount of the purchase. However, we don't collect the funds until the order has shipped from our warehouse. Typically, these pending authorizations can take up to 7 business days to drop from your account. The total amount of days depends on your bank. I see that your order submitted on 9/20 was successful and please rest assured we will only charge you once for your order. 

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