Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Jules1029
NEWCOMER V Rouge
‎09-25-2018 05:51 AM
‎09-25-2018 05:51 AM

Online Order won't accept my Postal Code

I'm trying to order from the US site to a US address but with a Canadian credit card. Every time I go in to put my postal code under the Billing Address it says that it's invalid? SOS Edit: somehow I fixed the problem by just spamming the “continue” button on the page? Either way, fixed!
0
Reply
1 Reply
RebeccaBT
ALUM II Insider
‎09-25-2018 08:03 AM
‎09-25-2018 08:03 AM

Re: Online Order won't accept my Postal Code

Hi @Jules1029,

 

I apologize that you were experiencing trouble placing an order. I am happy that you were able to solve the issue. If this issue continues, please contact us at 1-877-Sephora (1-877-737-4672) or email customerservice@sephora.com so we can further assist you. Thanks!

 

Best,

Rebecca 

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎09-25-2018 05:51 AM
  • 3640 views
  • 0 Hearts Given
  • 2 Contributors