OnTrac and Flash! shipping

[summerslang]

*resolved*

great customer service! thank you.

[LaurieBT]

Hi @summerslang,

Thank you so much for sharing this feedback with us. Your feedback is greatly appreciated, and I will share it with the appropriate department. Please know that the shipping carriers are automatically assigned to orders, and we are unable to make modifications to this. As you mentioned, you are welcome to select FLASH - USPS as your delivery option at checkout, and your order will be shipped through USPS.

I'm very sorry to hear about the items that were damaged, and I'll be sending you a private message in a few moments to assist.

Best regards,

Laurie