Old Biossance & Herbivore in Clean Sephora bundle :(

[alishybear]

hello, I received my Clean by Sephora Favorites today and while most of everything is excellent, there is something wrong with the Biossance Probiotic Moisturizer. It's gelatinized and clumpy and clear. I looked at the full size bottle pictures of the product and it looks white and smooth and nothing like mine 😞 Plus the Herbivore looks like it wasn't sealed properly and started to dry out and tacky and almost empty. It looks nothing like the Pink Cloud in the pictures. 😞 I'm not sure what to do thanks ♥️

[SianBT]

Hi @alishybear, 

Sorry to hear about this! I'm going to send you a PM shortly to assist. 

Bisous, 

Sian