ORDER PENDING, ITEM IS NOT ON WEBSITE ANYMORE

[xmaac]

Hi Everyone,

I recently placed an order on Friday, but now I see that one of the items (SK II Essence Set) is not even on the website anymore, Is it possible to verify that my order went through? 

Order #: ----------

[LaurieBT]

Hi @xmaac,

I see that the order has shipped and included all of the products you ordered. I apologize for any confusion this may have caused. Moving forward, please note that if items are removed from your order because they have gone out of stock, you will receive a notification via email. 

Also, I went ahead and removed the order number from your post as we do not want to share personal information in this public group. Thank you for understanding! Please feel free to reply and tag me - @LaurieBT - if you need further assistance.

- Laurie

[Maddie1995]

yesss you should call customer service and ask them trust me it'll be alot quicker and they can give you some points for the inconvenience