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Post in Customer Support
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ONTrac Delivery Service-Thieves

I NEVER receive my Sephora packages when they are shipped using ONTrac…

 

@sephora Please STOP 🛑 shipping with ONTrac the only time I can actually expect my delivery is when my order is shipped with UPS. 

#ontrac #missingpackage 

Re: ONTrac Delivery Service-Thieves

@LadyOfGrace I'm sorry to hear about this! It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. If you have not yet been assisted with your order, please send me a private message with your order number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

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