November's play box

[Anonymous]

why are we getting charged twice???

[heywhytheface]

Just got this email, they'll fix it asap.

Greetings from Sephora-

We thank you for being a loyal subscriber to our monthly Play! subscription box.

Today, due to a technical error, we duplicated your subscription Play! order which caused an additional authorization to the payment method on your Play! subscription.

We offer our warmest apologies and rest assured, you will not be charged more than once. We are actively working to correct this issue and the duplicate Play! orders will be cancelled. Please expect an email regarding the order cancellation within the next 5 business days and expect the authorization to drop off of your account within the next 7-10 business days.

Don’t worry, you will still receive your November box! We hope you enjoy it and want to thank you for your loyalty and interest in all things beauty!

Sincerely,

Sephora Play! Team