Not very happy with Sephora website today

[stephw99]

I had $550 worth of products in my basket this morning and was having issues with the checkout (the ol' invalid address/credit card info thing). Then I had additional issues with the Sephora Visa website today that took me about 2 hours to fix. I actually had to reactivate my card more than once and change my password three times. Anyway, by the time I fixed all of that nonsense, I tried to checkout and it kept telling me my basket was out of date and to open my OPENED basket. After jumping through those hoops, 50% of the items in my basket were "out of stock." Oh well. I just deleted everything in my basket. Forget it. It is really not worth the hassle anymore.

Actually, I am happy this occurred as it just saved me $550+ and made me realize that these items were not necessities. They were luxuries that were, in the grand scheme of things, not important in life.

[keelybt]

@stephw99 I'm so sorry to hear about your experience and I will share this feedback with the appropriate department for future improvements.