Not receiving text

[EShankle]

I have signed up yo receive text messages but I haven’t received anything in 2 days. Can someone help me. 

[keelybt]

@EShankle @mouseturtle I'm sorry to hear that you are having trouble! Did you receive the original text after sign up? 

[mouseturtle]

no I did not, I didn't put my phoen number in when I initially signed up for a Sephora account, I put it in when I signed up for the 10% discount.

[keelybt]

@mouseturtle  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[mouseturtle]

I’m having the same issue, please help!

[LaurieBT]

@mouseturtle, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address, I'll look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!