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Post in Customer Support
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Anh000
NEWCOMER I Rouge
‎08-14-2018 03:48 AM
‎08-14-2018 03:48 AM

Not receive egift card

I purchased egift card paid by Paypal, delivery time is 13 August 2018, nearly 10 hours passed but have not received egift card. I have contacted to Sephora cash star but no answer except automatic email

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LaurieBT
MOD Rouge
‎08-14-2018 08:51 AM
‎08-14-2018 08:51 AM

Re: Not receive egift card

Hi @Anh000,

 

I'm sorry to hear this! Unfortunately, we do not have access to eGift Card transactions as these are managed by our eGift Card partner, Cashstar.

 

Please contact Cashstar by phone or email for assistance with this. I'll send you a private message with the appropriate contact information in a moment. Thank you!

 

Best regards,

Laurie

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