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Post in Customer Support
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Not able to browse products?

None of my shop features seem to be working? Sale works, but everything else is an Error for "null"? Not sure if it's a system issue or just me?

I have uninstalled and reinstalled the app but the problem continues?

#techissue 

Re: Not able to browse products?

@SarahCards I'm sorry to hear that you are having trouble!  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and a picture of the error or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

Re: Not able to browse products?

Today it seems to be working again? Not sure what happened? For future concerns how do I turn on my messages so I can receive them as you mentioned?

Re: Not able to browse products?

@SarahCards You can adjust your account settings (the gear icon) on a desktop or mobile web browser to adjust your preferences.  

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