Not Delivered

[bamiboo]

Ordered a gift on same day delivery both were delivered together they refunded one order not the other and now being given the run around and the police are useless 

[LaurieBT]

Hi @bamiboo,

I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll be happy to look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Best regards,

Laurie 

[bamiboo]

Strange how they only refunded 1 order but both were sent together 

[bamiboo]

Thanks just messaged you 

[LaurieBT]

@bamiboo, I received your message, but I'm unable to respond as your private messages are turned off. Your preferences can be adjusted in your Community settings on the web browser (not the app). Thank you!