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Post in Customer Support
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Not Charged?

I got an email saying that my card was declined, and that it would need to be corrected by the 7th to recieve my box, yet I look at my bank account and I was charged literally $0.00? All of my card info is correct on here, since I checked right away. There's money on the account, so there's no reason for it to decline, but the box hasn't been paid for and isn't showing in my orders. I know payments will usually go through anywhere from the 1st to the 4th, but considering it's the 3rd, I'm getting a bit nervous. I've seen where everyone has gotten double charged so I have no clue. 

Re: Not Charged?

Hi missoutlandish,

 

I am sending you a message to now to look into this and help!

❤️ Melissa
Anonymous Insider

RE: Re: Not Charged?

im getting the exact same problem...it says the same thing, when i checked, all the infor were correct and there was 00 charge made to the card

Re: RE: Re: Not Charged?

Hi @Anonymous,

 

I sent you a private message with more information. Please check your messages at your earliest convenience!

 

- Laurie

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