Non US billing address

[MarielSC]

Hi 

I really want to purchase a few things online but my country does not appear on the list. I want to know if there is anything I could do to place an order. The billing address is from Peru but items would be shipped to Virginia.

[Evyjb]

I have the same problem unfortunately, I am currently in the USA and my billing address is The Netherlands. I can't find it in the list and I don't know what to do. If anybody could help I would be so grateful!

Kind Regards,

Evy

[keelybt]

@Evyjb If your country is not in the drop down list, we would not be able to accept that method of payment. If you are near a Sephora store, you could purchase a gift card in the amount you would like to use online. 

[RaquelBT]

Hi @MarielSC,

I apologize your country is not on our list for international shipping. We're actively working on being able to ship to more international countries! 🙂 I'm going to private message you shortly to assist further.

Best Regards,

❤️ Raquel 

[Anonymous]

Hi @RaquelBT,

I do have the same problem. I would appreciate it if you can help me as well. I will be shipping my order to Washington, but my billing address is in Egypt.

Thank you in advance!

[Anonymous]

Hi @RaquelBT 

I do have the same problem. I would appreciate it if you can help me as well. I will be shipping my order to Washington, but my billing address is in Ecuador.

Please, help 😞

[keelybt]

Hi @Anonymous  Sorry for the confusion! To successfully place orders on our website, the billing address must be based in one of the following countries: Argentina, Australia, Bahrain, Brazil, Canada, China, Denmark, France, Germany, India, Indonesia, Iraq, Ireland, Israel, Italy, Japan, Korea, Malaysia, Mexico, New Zealand, Norway, Russia, Saudi Arabia, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, Ukraine and Venezuela.

[sahiba777]

I have the same problem. Please help

me if you know the way to place a succesful order. I live in Azerbaijan

[LaurieBT]

Hi @sahiba777,

I apologize for any inconvenience, and I'll send you a private message with more information shortly.

Best regards,

Laurie

[Anonymous]

• Omg 2 years later and still same problem 
• I am gonna cry !!!!!! This is terrible Sephora terrible 
• I am in Egypt and my delivery is to my friend in Canada who is coming to Egypt in 2 weeks and she will bring me my order with her but I can't seem to place my order because my international credit card is issued in Egypt !!! HOW TERRIBLE!!!! Really frustrating and VERY INCONVENIENT 

[Shahana777]

Hi Sephora ! I have the same problem. Please help

me if you know the way to place a succesful order. I live in Azerbaijan

---

@LaurieBTwrote:

Hi @sahiba777,

I apologize for any inconvenience, and I'll send you a private message with more information shortly.

Best regards,

Laurie

---

[Shahana777]

me if you know the way to place a succesful order. I live in Azerbaijan

---

@LaurieBTwrote:

Hi @sahiba777,

I apologize for any inconvenience, and I'll send you a private message with more information shortly.

Best regards,

Laurie

---

[RaquelBT]

Hi @Shahana777,

Are you using an international credit card from Azerbaijan? If so, I apologize, our systems are only able to process international credit cards based in one of the following countries: Argentina, Australia, Bahrain, Brazil, Canada, China, Denmark, France, Germany, India, Indonesia, Iraq, Ireland, Israel, Italy, Japan, Korea, Malaysia, Mexico, New Zealand, Norway, Russia, Saudi Arabia, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, UK, Ukraine and Venezuela. Please feel free to send me a private message if you need assistance with anything. Thanks! 🙂

Best Regards,

❤️ Raquel

[Anonymous]

same issue, using an international credit card from Pakistan to get things delivered in the US. How do i do it?

[RaquelBT]

Hi @Anonymous,

I apologize, our systems are unable to accept international credit cards from Pakistan at this this time! We do accept international credit cards and I've provided a list in the comments above. 🙂

Best Regards,

❤️ Raquel 

[Noor1303]

Team Sephora we really admire your work and strategies it is a humble request to please start accepting Billing address from Pakistan and other countries mentioned here. You are one of the well known and respected brands around the world, we prefer purchasing from you rather than your competitors. We struggle getting our hands on your products just because you don’t accept our credit credits. This is demotivating for us and you might lose customers as you yourself don’t let them purchase. So it is a humble request to please start accepting Pakistan’s billing address as well as other countries requested here. I hope this problem is resolved this year and we won’t face any trouble by the end of 2021. Hopefully

thank you 

[yllkadd]

Same problem here!!!! My billing address is Kosovo but i need to ship my items in the US

[Anonymous]

Hi,

How can I order Sephora products from Sephora.ru since my friend lives in Russia? Can you help me? I am in New York?

[LaurieBT]

Hi @Anonymous,

My apologies! We only have information for Sephora US and Canada available. I recommend contacting > https://sephora.ru/ directly for assistance with this.

Warm regards,

Laurie

[Anonymous]

I did try to create an account on sephora.ru but it asked me for a Russian's mobile number which I do not have. So i am stucked.