No tracking number sent

[Anonymous]

I have ordered 4 different things from sephora, all say shipped, but no tracking number sent to me? I ordered 2 days ago, ive triple checked my emails etc, why dont i have any tacking numbers sent to me? 

[MaliBT]

@Anonymous, 

Sorry for the delay! I'll send you a private message. 

-Mali

[careenkh]

This happened to me about A week or two ago. Sephora canceled my order and didn't even email me to let me know about it until I called. QI've been using the same credit card with Sephora for about five years but somehow this time they said that my address was not put in correctly so my credit card was denied. I highly doubt that is the case because I use the same exact address and credit card for all of my Sephora online purchases. Not much I could've done in that case. I suggest you call Sephora and ask them what's going on. If they have canceled your order and not sent you an email to let you know I suggest you ask for some rewards points for the unsatisfactory customer service.

[Anonymous]

worst thing is, i afterpayed, so im pretty much paying for 4 separate orders but may not get them? I ordered a dog collar from a company with afterpay and it was in melb today from W.A yesterday but nothing on my orders from here, i might ring them tomorrow, but ill also find out what company they ship with and see what the company has to say as well! 

Not a happy shopper!