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Post in Customer Support
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No samples

I received my order last night and there are no samples. I've had this happen multiple times in the past and it's not cool. I only ordered from Sephora to get the inkey list products. I could've easily ordered from Ulta or Macy's

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Re: No samples

Hi @EMHonzell,

 

I will send you a private message.

 

Best Wishes,

 

Janean

Re: No samples

Same here.  I picked two samples.  They show on my online order for shipping, but are not on my shipping manifest, and were certainly not in the box.  While I know they are free, it was an incentive to shop at Sephora, rather than another retailer.

Re: No samples

Hi @kdlawlor,

 

I'm sorry to hear this! I'll send you a message shortly.

 

Best,

Laurie

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