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Post in Customer Support
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No samples with orders

The last two orders I’ve placed had zero samples! I checked the current samples list, and all samples I chose are still being offered! What’s going on? Sephora was good for awhile with their samples and now they’re back to not sending samples with orders.  Again, I understand if the samples I chose are not in stock, but the fact that I placed the order basically as soon as that sample appeared in the list is a bit frustrating.   And the fact that it’s a day later, the samples are still being offered frustrates me the most. 

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Re: No samples with orders

Hi @IceChic,

 

I'm so sorry to hear about that! I will send you  a PM.

 

Always,
Danee

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