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Post in Customer Support
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ccelestexo
NEWCOMER IV Rouge
‎02-15-2018 04:03 PM
‎02-15-2018 04:03 PM

No samples again

I placed an order on the 10th and another on the 12th or 13th. I received my samples for the second order but didn’t for my first. This is becoming a problem on every other order I place....
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RaquelBT
ALUM II Insider
‎02-15-2018 04:13 PM
‎02-15-2018 04:13 PM

Re: No samples again

Hi @ccelestexo,

 

I'm so sorry about this! We're currently aware of our samples issue and we hope to resolve it soon. I'll be sending you a private message shortly to assist. 🙂

 

Best Regards,

 

❤️ Raquel

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  • 1 reply
  • ‎02-15-2018 04:03 PM
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