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Post in Customer Support

No packing slip in box

With the last two orders that I have placed online there haven’t been any packing slips in the box. Are packing slips no longer included? What if I need to do a return? 

Re: No packing slip in box

@bertina That's correct! If you need to do a return in store you can use the emailed order confirmation. If you are mailing the return back to us, our distribution center can use the prepaid merchandise return label created to send the item back to locate your order.

Re: No packing slip in box

@keelybt Thanks! I figured that maybe was the case since I didn’t get a packing slip in a few orders but just wanted to make sure. 

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