No option to add personalized gift message

[seralynn]

Hi!

I found this link through Google: https://www.sephora.com/beauty/gift-packaging, although I can't figure out how to access it from the main website, so I'm not sure if it is out of date. But it says there that I should be able to select gift packaging options or add a personalized gift message on the packing slip by clicking "EDIT" in Step 2, Shipping Options at Checkout.

I see the option to select a gift bag for $3, but nothing about adding a gift message to the packing slip. Is there any way to do this? I wanted to send gift sets out for Mother's Day, but how will the recipient know who it is from if I am putting their name and address on the packing slip, and there does not appear to be a way to add a gift message? Other than telling them, of course. But I would think Sephora would have a way to add a simple gift message, so I am hoping that I'm missing something.

Thank you,

Sera

[DaneeBT]

Hi @seralynn I'm so sorry, the gift messaging section is no longer available at checkout!

[Kelly000001]

Please add the gift message back.  This is increasing your abandon cart rates.  I planned to send a gift to a friend and can no longer do so because they will not know who the sender is and there is no option for me to wish them a happy birthday.

[DaneeBT]

Hi @Kelly000001 I'm so sorry we no longer offer the personalized gift message! we appreciate your feedback and it has been forwarded to the appropriate team for consideration in any future changes 

[blonde21]

Would really appreciate if you'd add the gift message option back!  I'm going to have go order and send my gift from nordstrom or bloomingdales so that I can add a gift message.