No free samples...again

[Bekicatz]

I used to love Sephora for the free samples, especially because it usually leads me to try a product, love it, and then buy the full size. But recently every time I order I get 0 samples. I remember before even if they didn't have it in stock there would be a replacement but not in the most recent times. I'm upset because I was really looking forward to trying the curly hair mask this time and I got my hopes up yet again just to be disappointed 

[Surferrosa13]

I too have been experiencing the same issue. I don’t get samples anymore which is the only reason I order from them. The last few years of ordering, I got samples twice. Such a huge disappointment! I can’t help but think they are being phased out since I noticed so many people complaining of the same issue. 

[keelybt]

@Bekicatz I'm sorry to hear this. I will send you a PM to help.