No deluxe sample

[Amandamomof3]

I picked out the Dior youth moisturizer for my beauty offer since I spent more than $25 and the next day I got an email saying Sephora is out and canceled the item. Yet still a week later and it's still being offered as a gift online. Sephora didn't even try to substitute it either you guys just canceled the gift altogether. This is upsetting to know that what is being offered as a gift is really not even available!! I understand things run out but it should be taken off the site and some kind of substitution should be made.

[Amandamomof3]

In case anyone reads this thread Sephora made this right!!! They are shipping the deluxe sample that was canceled. Thank you so much Sephora!!!

[ZakiyaBT]

Hi @Amandamomof3,

I am so sorry to hear this! I will send you a PM for further assistance.

Best,

Zakiya