Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
avery2556
NEWCOMER I Vib
‎02-16-2025 04:26 PM
‎02-16-2025 04:26 PM

No confirmation email

I just ordered something on the Sephora website as a guest,I never got a confirmation email but my bank says pending.How do I know my order is coming? 

0
Reply
1 Reply
keelybt
MOD Rouge
‎02-18-2025 07:53 AM
‎02-18-2025 07:53 AM

Re: No confirmation email

@avery2556 If the order was successful, you should have received an email to the email address used at the time the order was placed.  It looks like your private messages are currently turned off. Please send me a private message with the email address used or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎02-16-2025 04:26 PM
  • 180 views
  • 0 Hearts Given
  • 2 Contributors