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Post in Customer Support
kimnicole16
NEWCOMER I Vib
‎08-27-2020 05:18 PM
‎08-27-2020 05:18 PM

No confirmation e-mail or number? Money taken

Placed order in the evening on 8/27/2020 using Paybright. All processed through and when it prompted me back to the Sephora website after completing the Paybright process, it just went back to the home screen. Have yet to receive any confirmation e-mail, nothing in recent orders/purchases to show BUT the charge for the order is showing on my debit card! 

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1 Reply
LaurieBT
MOD Rouge
‎08-27-2020 05:23 PM
‎08-27-2020 05:23 PM

Re: No confirmation e-mail or number? Money taken

Hi @kimnicole16,

 

I'm sorry to hear this! I’ll take a look and I’ll send you a message shortly.

 

Best,

Laurie

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  • 1 reply
  • ‎08-27-2020 05:18 PM
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