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Post in Customer Support

No Samples

Rarely does Sephora send the samples I choose, but for my last order I received NOTHING. I know it's an "extra" so to speak, but if you can't honor what your offering, stop showing them at checkout. It's really disappointing. 

Re: No Samples

Hi @jenjin,

 

I'm so sorry to hear this. I will send you a private message to provide further assistance.

 

Warm Regards,

Penelope

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