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Post in Customer Support
Anonymous Insider
‎12-21-2017 09:03 PM
‎12-21-2017 09:03 PM

No Samples with order

I received my order yesterday and there were no samples! I selected three free samples during the online checkout, but not even one arrived with my order. 

 

Has anyone experienced this issue? As a new BI member, this is not good customer service. 

 

-Thanks

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1 Reply
PenelopeBT
ALUM II Insider
‎12-22-2017 12:53 PM
‎12-22-2017 12:53 PM

Re: No Samples with order

Hi @Anonymous,

 

I'm so sorry to hear this. I will send you a private message to provide further assistance. 

 

Warm Regards,

Penelope

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  • 1 reply
  • ‎12-21-2017 09:03 PM
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