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Post in Customer Support
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DanielleDiaries
NEWCOMER I Rouge
‎01-04-2018 09:05 PM
‎01-04-2018 09:05 PM

No Samples in Order..NOT the 1st time either

Why were the samples that I ordered not in my shipment? I placed two orders with 6 samples and I received 0. I spend thousands of dollars every year at Sephora and this is not a way to treat good customers. Please explain.
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PenelopeBT
ALUM II Insider
‎01-05-2018 11:17 AM
‎01-05-2018 11:17 AM

Re: No Samples in Order..NOT the 1st time either

Hi @DanielleDiaries,

 

I'm so sorry to hear this. I will send you a private message to provide further assistance.

 

Warm Regards,

Penelope

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  • 1 reply
  • ‎01-04-2018 09:05 PM
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