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Post in Customer Support
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No Samples Again!

The entire reason I order online is for the samples! Very disappointing. This is the third time this has happened. They are listed in my order on the app but not on the package slip that came in the box. What's going on?

RE: No Samples Again!

I think this problem has to do with where the order is shipped from. All of my orders from Utah have had no samples or the wrong ones. My orders from New York both had the correct samples.

Re: No Samples Again!

Hi @KristinH19,

 

We're very sorry about that! I will send you a private message in regards to this soon. 

 

Best Wishes,

 

Janean

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