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Post in Customer Support
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Ruvis
NEWCOMER I Vib
‎07-24-2024 05:56 PM
‎07-24-2024 05:56 PM

No 4X point applied

I ordered hair product during 4X points on hair products and I applied the campaign through my mobile app, however 4X points weren’t applied after ordering. Only 1X point applied as if there is no campaign. Please correct it and apply my 4X points. 

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keelybt
MOD Rouge
‎07-25-2024 06:05 AM
‎07-25-2024 06:05 AM

Re: No 4X point applied

@Ruvis It can take up to 24 hours for the extra points to be added. I will send you a PM. 

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  • ‎07-24-2024 05:56 PM
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