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Post in Customer Support
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New pics won't load

So i'm trying to set a new profile picture and background image through the app and it keeps loading. If i do it strait from the website it claims to be saved but when i reload it stays the same as if i didn't make any changes

Re: New pics won't load

Hey! Were you able to get this fixed? I've been suffering the same thing for like a month!

Re: New pics won't load

@KitsuneJas, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address and a screenshot of the issue, I'll look into this. Thank you!

Re: New pics won't load

  1. Just changed the setting so it should work. And thank you for looking into it. It just doesn't make sense why the pictures won't change. In fact if i change my bio it won't change either... like i did nothing
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