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Post in Customer Support
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New palette shades are dented..

Hi! I just got my huda rose gold remastered palette over the weekend. And almost all of the shimmer shades have pretty large dents in the middle. There also inconsistent sized dents. Most are large while a few are just a bit dented. I have shadows that are a few years old that don’t look like this. I noticed some of the reviewers had similar issues while others didn’t.

New palette shades are dented..

mine are the same way and you can see the circle for pan in one of them

Re: New palette shades are dented..

Hi @Justjamey, I'm sorry to hear that! If you have not yet been assisted with your order, please send me a private message with your order number. Thank you!

Re: New palette shades are dented..

Hi @pixie4life,

 

I'm sorry for the condition of the palette you received! I'm going to send you a PM to help.

 

Always,
Danee

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