Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

New IT cosmetics bye bye foundation packaging

The new packaging is terrible. I could not get the cap off, and i gentle was tugging could not get it off. Then the whole top totally popped off and product flew all over the floor. Totally sucks, not to mention itโ€™s smaller packaging. 1 oz instead of 1.3oz

1 Reply

Re: New IT cosmetics bye bye foundation packaging

@roxypie89 I'm sorry to hear that you are having trouble with that product!  Items can be returned within 30 days for a refund, or within 60 days for store credit. For our full return policy please visit > https://www.sephora.com/beauty/returns-exchanges
 

Conversation Stats
  • 1 reply
  • 539 views
  • 0 Hearts Given
  • 2 Contributors