Never received card not on account

[hellohello42]

I opened up a card several months ago and never received it. I can’t purchase anything else with it because it’s not on my account t like it said it would be and I can’t get in because I don’t know the account number. I can only pay on my account from my first purchase.. which btw- I didn’t get any of my samples or my birthday gift which is part of the reason I use Sephora’s card and products. I’m not happy. I use samples to help me determine purchases. How am I supposed to IU use my card if I can’t get help, can’t access it etc.. 

[DaneeBT]

Hi @hellohello42 Please contact Comenity Capital Bank directly for assistance with this. Please call:

1-866-841-5037 (Sephora Visa) 
1-866-864-7787 (Sephora Visa Signature) 
1-866-702-9946 (Sephora Credit Card)
 

Thank you!

Regards,

Danee