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Post in Customer Support

Never received any samples

I just received my package today but was disappointed to see that I didn't get any of the samples I chose or any samples at all. When I first ordered, the three I chose were definitely in my cart but on the invoice I just got, I don't see any samples. Is there a way to still receive them?

Re: Never received any samples

Hi @ay8ud,

 

I'm so sorry to hear this. I will send you a private message to provide further assistance.

 

Stay Gorgeous,

Penelope

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