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Post in Customer Support
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jg1490
NEWCOMER I Rouge
‎08-23-2025 12:27 PM
‎08-23-2025 12:27 PM

Never get my samples

I usually order on Sephora online and for atleast the past few orders, I never get my samples. The most recent order, I only got 1 samples and none before that. why is that? #samples

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DaneeBT
MOD Rouge
‎08-23-2025 01:28 PM
‎08-23-2025 01:28 PM

Re: Never get my samples

@jg1490 Sorry to hear that! It looks like your private messages are turned off. You can adjust your preferences in your Community settings (on the browser only, not the app). Please send me a private message with the order numbers so I can further assist. Thanks!

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  • 1 reply
  • ‎08-23-2025 12:27 PM
  • 341 views
  • 1 Hearts Given
  • 2 Contributors