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Post in Customer Support
Marrrryyyyy
RISING STAR III Rouge
‎10-22-2018 08:05 PM
‎10-22-2018 08:05 PM

Never Received My PLAY! BOX !!!

I have been a PLAY! subscriber for a while now and my box is MIA!!! It shipped out on the 12th and tracking hasn't updated since the 16th when it said it was in NJ. It said it would be delivered Friday and never came. Then it said it would delivered today and never came !!! It's the 22nd ! This is ridiculous!! I've reached out now 3 times to customer service and no one has helped me. I want a refund! This is bs
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kevinbt
ALUM II Insider
‎10-23-2018 08:42 AM
‎10-23-2018 08:42 AM

Re: Never Received My PLAY! BOX !!!

Hi @Marrrryyyyy, I'm sorry to hear that! I just went to look into the issue and it looks like another mod has assisted with a refund.  Please let us know if there is anything else we can assist with.

 

Regards, 

Kevin

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  • 1 reply
  • ‎10-22-2018 08:05 PM
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