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Post in Customer Support
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Never Delivered

I ordered my first order for my birthday including my birthday gift at the end of September and it said it delivered but I never got it. Contacted Sephora and they finally sent me a new order the 25 of October. Now it says this order was delivered and yet I never got it once again! Why does this keep happening??

Re: Never Delivered

Hi @AmandaBrown1,

 

I'm so sorry to hear this! I'll take a few minutes to review your order and will send you a private message with more information shortly. 

 

- Laurie

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