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Post in Customer Support
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Negative review not posting

I added a 2-star review to a drunk elephant product well over 72 hours ago, and it hasn’t posted. I tried to post it again a couple of days ago—still nothing. Anyone else have this problem? It seems like sephora isn’t allowing a negative review on a coveted product. 

Re: Negative review not posting

Hi @Atrain36,

 

I'm so sorry for the delay! I see that your review was approved on our end and it should be shown on the product page within the next 24-48 hours!

 

Always,

Danee

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