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Post in Customer Support
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Negative Points

I just signed into my account and it shows that i have -16 negative beauty points! Why is that?

 

Re: Negative Points

Hi @BittyLynne,

 

I can look into this for you! I'll send you a PM now.

 

Always,
Danee

Re: Negative Points

This can happen when you do a return and lose points for that purchase

Re: Negative Points

That's what I thought but I haven't returned anything in the past few months.

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