Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
mimi0298
NEWCOMER I Rouge
‎05-20-2024 08:43 AM
‎05-20-2024 08:43 AM

NO REFUND

Hi guys I have not been refunded for an order that was canceled five days ago! I placed an order and it was canceled. They told me it would be removed from my bank account, but I see that the money has been taken out. Can someone help me?

Labels:
0
Reply
1 Reply
DaneeBT
MOD Rouge
‎05-20-2024 08:56 AM
‎05-20-2024 08:56 AM

Re: NO REFUND

@mimi0298 As the order was cancelled, please rest assured we haven't charged you for it. The amount you may be seeing on your bank statement is a temporary pending authorization, not a charge, and it'll automatically drop within 1-7 business days. 

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎05-20-2024 08:43 AM
  • 289 views
  • 0 Hearts Given
  • 2 Contributors