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Post in Customer Support

My sephora order is still pending

Hi there i just want to make sure that i recieve my order. I placed two orders last night and it still says pending and that makes me concerned.. i placed an order last week and recivied it in a day. Can you please tell me what that means.. i payedd well over 100 dollars and want to make sure i recieve my products.  Please get back to me.

Re: My sephora order is still pending

Hi @anne04,

 

Orders that are placed in the evening typically begin fulfillment on the following business day. You will receive your shipping information once this becomes available. If you have any further questions, please feel free to send me a PM. Thanks!

Best,

Zakiya

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