My review hasn’t been published after 72 hours

[itskatrin]

Hello! I submitted my review of the new YSL Libre perfume Flowers & Flames and it’s definitely been more than 72 hours and from what I see it still hasn’t been published, however, I see new reviews being added every day. When I try to submit again, it doesn’t allow me stating that only one review per item can be submitted. Is there anything wrong with my review? Yves Saint Laurent Libre Flowers & Flames Eau de Parfum Spray with Coco- Palm Tree Flower & Lily Flower 3 oz / 90 ml eau de parfum spray   Yves Saint Laurent Libre Flowers & Flames Eau de Parfum Spray with Coco- Palm Tree Flower & Lily Flower  

[itskatrin]

I posted it via Sephora app. Should I try the desktop or mobile browser?

[DaneeBT]

@itskatrin Yes, can you please try desktop or mobile browser and let us know once it has been submitted? Thanks!

[itskatrin]

Hello! I’ve just submitted via mobile browser. Please let me know if it fails again and I need to resubmit via desktop. Thank you!

[DaneeBT]

@itskatrin I see that your review was approved and is showing on the product page 🙂 

[keelybt]

@itskatrin It looks like there was a technical issue with the review. I have removed it so you can resubmit it. Please let me know once you have so I can make sure it was submitted successfully.

[itskatrin]

Hello! I have just resubmitted my review. Thank you in advance for your help! 

[keelybt]

@itskatrin  It looks like the same issue is occurring. Are you submitting through our desktop, mobile site or app?