My order was cancelled

[Varenna]

I placed an order earlier today and I went to check on my order status just to find out it has been cancelled without me even being notified. I’m not sure what’s going on with my order. I didn’t cancel my order and I am very confused as to how this happened. 

[DaneeBT]

@Varenna I'm sorry to hear about your order! It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your order number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance.