My order still in progress for a long time

[kathaleeb]

I made an order on the 14th and still haven't received any email confirmation or shipping confirmation it just says that it is still in progress. When will the status change????

[DaneeBT]

Hi @kathaleeb,

We've experienced a high volume of orders from our Holiday Savings Event, and we're working to have all orders shipped as quickly as possible. I see that your order is currently being processed and should ship soon. You will receive an email confirmation with tracking once your order has been shipped. Thank you for your patience!

If you have additional questions, please send me a private message.

Regards,

Danee