Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
Anonymous Insider

My order is being shipped to the wrong address!

Please Help! 

 

I ordered an expensive item from Sephora.com and it is being shipped to a wrong address. I just got the Tracking Number ------- and tried my best to cancel or change the address without success. I love ordering/treating myself occasionally with beauty products from Sephora, but this is spoiling it for me. 

 

I am so worried that I will lose my money and the product because of not getting my order canceled. I am a student and do not have that much money to spend. 

 

I  would appreciate if anyone could help me with this problem. 

 

 

Re: My order is being shipped to the wrong address!

Hi @Anonymous,

 

I responded to you in another thread, but I wanted to let you know that our Email Team was able to assist with this, and that your tracking number was removed from this post for security purposes. We kindly ask that this information not be shared publicly. 🙂 Thank you!

 

Best regards,

Laurie

Conversation Stats
  • 1 reply
  • 160 views
  • 0 Hearts Given
  • 2 Contributors