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Post in Customer Support
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My order does not exist? So disappointed

I order my product on june 1st and it said it would delivered by june 3rd. It is june 5th and i have not received any information and on the sephora homepage is does not even show my order as existing. I cant track it either... HELPScreen Shot 2022-06-05 at 8.31.02 PM.png 

 

Re: My order does not exist? So disappointed

Hi @terezasudomova

 

I'm sorry to hear about this! I'll take a look then send you a PM.

 

Always,
Danee

Re: My order does not exist? So disappointed

Haven’t recived a message

Re: My order does not exist? So disappointed

@terezasudomova , for your own safety reasons you should edit out the order number from your post!! Never print personal information on a public forum.

Re: My order does not exist? So disappointed

Oh sorry thanks for telling me

Re: My order does not exist? So disappointed

@terezasudomova I resent my private message! To view it, please click on the envelope/icon in the top right corner, then select my message. Thanks!

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