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Post in Customer Support
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nikkiiiiiisdfo
NEWCOMER I
‎03-01-2024 04:23 PM
‎03-01-2024 04:23 PM

My PIN is only 6 digits long

My sephora PIN is only 6 digits long. How do I use the gift card, it doesn't seem to be accepted!! I payed $50 for it, I'm kind of upset.

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LaurieBT
MOD
‎03-01-2024 04:57 PM
‎03-01-2024 04:57 PM

Re: My PIN is only 6 digits long

Hi @nikkiiiiiisdfo,

 

I'm sorry to hear this! The 8 digit pin is needed to redeem gift cards online. I recommend checking with your local Sephora store to see if it can be redeemed in store. 

 

Best,

Laurie 

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  • ‎03-01-2024 04:23 PM
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