My Account Help

[missaa8]

What's the best way to get help with my account? 💕

[LaurieBT]

Hi @missaa8,

My apologies! I'm having trouble sending you a private message because it seems your private messaging is not enabled. Please try enabling your messages through your Community settings. Alternatively, please reach out to our teams here for assistance with your account: 

1-877-SEPHORA (1-877-737-4672)
https://www.sephora.com/beauty/contact-us

Thank you!

Best,

Laurie

[missaa8]

Thanks, @LaurieBT, but would your teams handle credit card issues?

[LaurieBT]

@missaa8,

For questions about your Sephora Credit Card account, please contact Comenity Capital Bank by calling: 
1-866-841-5037 (Sephora Visa) 
1-866-864-7787 (Sephora Visa Signature) 
1-866-702-9946 (Sephora Credit Card)

You can also reach them at the AskComenity Twitter handle. 

If you need help placing an order with your Sephora Credit Card, please call our phone number or use the Contact Us link. 

Warm regards,

Laurie 

[missaa8]

Apologies for miscommunicating, @LaurieBT, I don't have a credit card... I had an issue applying for one, online.

[LaurieBT]

Not a problem, @missaa8! 🙂 I'd recommend contacting Comenity in this instance so they can look into this for you. 

[missaa8]

Thank you for your assistance, @LaurieBT!.

Please, enjoy the rest of your day.