MountLai broken upon arrival

[lboogs]

MOUNT LAI - De-Puffing Jade Facial Roller

after being waitlisted a million times for this, I finally got one and the large roller and a silver piece are broken off and the name is faded as if someone used and returned broken. Really disappointed. 

pleawe reach out to fix this. 

Thanks

[melissabt]

@lboogs,

I am truly sorry that your item arrived in that type of condition. I am going to send you a message shortly.

[lboogs]

Great thanks. I have another issue same order. Very weird because I never have issues with my orders! 

Thanks