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Post in Customer Support
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Mother day sample

Is anyone else missing a few free samples from the mother day sample set? This is my first time shopping sephora so Im not sure if this is how the free samples work.

2 Replies

Re: Mother day sample

@Janny1042, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this.

 

Alternatively, for immediate assistance, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Re: Mother day sample

Hi Laurie, thank you for letting me know. I will turn it on and send a message. Thanks alot.

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